If you are not satisfied we are not satisfied..

“We know you’ll love our products as much as we do. In fact, if for any reason you’re not completely satisfied by your order. Just email us (support@toxtea.in) within 2 days and we’ll start a refund process.”

We suggest you to use trial packs provided with ordered product. If the main (ordered) product is opened/ used/ consumed/ or damaged by the customer then no "100% money back guarantee" policy is applicable on such order. 

Terms and condition:

  • For our Money back policy we have given trial tea bags separate from the purchased order.
  • We request you to use the trial pack first.
  • This policy is only applicable if the trial packs are used and not the ordered product.
  • If the main product is opened or used then this policy will not be applicable.
  • This policy is only applicable on "first" order per customer.
  • Refunds only apply on Product Value. Any additional charges like; Shipping, COD charges, etc are non refundable.

To know more about Shipping, Return & Cancellation (Click here)